7 Day Return Window: You have 7 days from delivery to request a return or exchange for any product.
Easy Refunds: Once your return is received and inspected at our warehouse, your refund is processed back to your original payment method within 3–5 business days.
Damaged or Wrong Items? If an item arrives broken, leaking, or incorrect, contact us within 24 hours with a photo, and we will ship a free replacement immediately.
Hygiene & Safety Exceptions: For safety and purity standards, we cannot accept returns on opened bottles of essential oils, carrier oils, or Isopropyl Alcohol.